Unable to integrate royal mail click & drop with shopify
...Latest guidance: A responder notes Click & Drop is a third?party app built and supported by Royal Mail. They advise contacting Royal Mail support (via their help resources) to troubleshoot and complete the integration, stating the app should still work with Shopify....
https://community.shopify.com/t/unable-to-integrate-royal-mail-click-drop-with-shopify/258073
Royal Mail Click & Drop not updating order status
...Topic summary Royal Mail Click & Drop integration with Shopify is sending orders correctly, but the fulfilment status wasn?t updating in Shopify after printing a label. Despite enabling the Click & Drop setting ?Mark orders as despatched on channel,? the order showed as dispatched in Click & Drop but required manual fulfilment in Shopify....
https://community.shopify.com/t/royal-mail-click-drop-not-updating-order-status/80011
Royal Mail Click & Drop Weights - Shopify Community
...Topic summary Issue: Royal Mail Click & Drop pulls product weights from Shopify but does not add packaging (box + protective fill), causing label weights to be 50?250g under/over the actual parcel....
https://community.shopify.com/t/royal-mail-click-drop-weights-box-fill-not-accounted-for/31966
Shopify and Royal Mail click and Drop, fulfil orders
...Topic summary Royal Mail Click & Drop updates Shopify correctly when postal orders are marked as dispatched, but the reverse does not happen for in-store pickup orders. When an order is marked as picked up in Shopify, that status does not appear to sync back to Click & Drop, leaving many orders incorrectly shown there as still outstanding....
https://community.shopify.com/t/shopify-and-royal-mail-click-and-drop-fulfil-orders/48001
Does the Royal Mail Click & Drop app automatically send tracking ...
...In the Royal Mail Click and Drop portal, after I pay and apply postage I have an option there to set the order as ?Dispatched?. Up until now, I have simply cut and pasted the tracking number from Click and Drop, put it into Shopify and used the Shopify manual "dispatch? and check the tick box - send a notification to the customer....
https://community.shopify.com/t/does-the-royal-mail-click-drop-app-automatically-send-tracking-details-to-customers/91299
Click and Drop pulling through order multiple times
...Hello, Just wondering if anybody had a solutions. Click and drop is working fine for us however each order is being pulled through 4 times instead of just the one making it harder to locate different orders? Is it like this for anyone else or am I missing something simple....
https://community.shopify.com/t/click-and-drop-pulling-through-order-multiple-times/250457
Royal Mail Click and drop - Shopify Community
...As Click & Drop would be considered to be third-party, their app developers will be able to take a closer look and ensure it gets resolved. To connect with the app developer, you can head into the Shopify App Store and scroll down to the ?Built by Click & Drop? section to view their support options....
https://community.shopify.com/t/royal-mail-click-and-drop-not-importing-older-orders-into-platform/249926
Royal Mail Click and drop - Shopify Community
...Click & Drop only imports Shopify orders that are Unfulfilled, Paid, and less than 7 days old. Fulfill (print labels) from Click & Drop; it should automatically mark orders as Fulfilled in Shopify....
https://community.shopify.com/t/royal-mail-click-and-drop-what-order/351341
Search | Royal Mail Group Ltd
...Click & Drop - Keeping you informed In order to be able to keep you up to date with events happening in Click & Drop, we have the message area. How to access the message area Within Click & Drop, you can access the......
https://business.help.royalmail.com/app/answers/list/search/1/kw/area/dym/1
HS Codes not pulling through to Click and Drop - Shopify Community
...Topic summary Issue: In the Shopify?Click & Drop (C&D) integration for EU orders, HS codes (Harmonized System tariff codes), product descriptions, and country of origin are not importing automatically. One user also notes their Shopify backend shows all collections excluded from C&D and asks for a fix....
https://community.shopify.com/t/hs-codes-not-pulling-through-to-click-and-drop/276759