Please can someone give me some advice - MoneySavingExpert Forum
...Senior Guest Relations Advisor Premier Inn Our full Terms and Conditions can be found: here A full list of our operating hours can be found on our website https://www.premierinn.com From: Janine MacIntyre Sent: 31 May 2017 15:20 To: 'stevedale22@sky.com' Subject: FW: FAO CEO office complaint Dear Mr Dale, Thank you for your email sent to Alison ......
https://forums.moneysavingexpert.com/discussion/5662907/please-can-someone-give-me-some-advice
Premier Inn Complaints Contact? Anyone got one?
...Email address is guest.relations@premierinn.com The only way also to request an upstairs room is calling the contact centre, or the hotel directly as they told me they can only request it as rooms are sorted out on the day....
https://forums.moneysavingexpert.com/discussion/3831449/premier-inn-complaints-contact-anyone-got-one
Premier Inn Good Night Guarantee - MoneySavingExpert Forum
...Message from Premier inn guest relations. Makes me so angry that these companies provide sub standard rooms yet can't live to their good night guarantee promise....
https://forums.moneysavingexpert.com/discussion/6441227/premier-inn-good-night-guarantee
Premier Inn complaint help needed - MoneySavingExpert Forum
...I sent my email to an email address that was supplied by the customer service telephone team and it was guest.relations@premierinn.co.uk. Where can i go to know if this chase email is also ignored?...
https://forums.moneysavingexpert.com/discussion/4065083/premier-inn-complaint-help-needed
Charged £5.85 by Premier Inn to get a refund - MoneySavingExpert Forum
...Premier Inn charged me twice for my room, once when I booked and then the day after the booking. I called up guest relations and they apologised and issued a refund. However, their phone number charges 13p per minute and I was on the call the 45 minutes....
https://forums.moneysavingexpert.com/discussion/6547935/charged-5-85-by-premier-inn-to-get-a-refund
Contacting Premier Inn..impossible! - MoneySavingExpert Forum
...Create an account, it takes minutes. And once sorted you never have to use it again....
https://forums.moneysavingexpert.com/discussion/6175494/contacting-premier-inn-impossible/p2
Contacting Premier Inn..impossible! - MoneySavingExpert Forum
...Booked Premier Inn semi-flex rate which entitles to amend or cancel booking 'upto 3 days' prior to arrival. In their T&C, example provided can do so upto midnight Weds arriving on Sat. My booking arriving this Tues and therefore applying same logic, can do so today Sat upto midnight....looked online and my booking notes I cannot! Therefore I thought would give guest relations or hotel a ring ......
https://forums.moneysavingexpert.com/discussion/6175494/contacting-premier-inn-impossible
Premier Inn Refund - MoneySavingExpert Forum
...I normally book Prem Inn when staying away in the UK but do look for other options I booked a non refundable room for mid July for an event that is not happening now....
https://forums.moneysavingexpert.com/discussion/6136678/premier-inn-refund
Contacting Premier Inn..impossible! - MoneySavingExpert Forum
...I am trying to contact Premier inn as I have accidentally deleted my booking confirmation for a future booking. Guest Support is constantly busy and I have been trying for three days to call the hotel directly....
https://forums.moneysavingexpert.com/discussion/6175494/contacting-premier-inn-impossible/p3
Premier Inn website charging multiple times - no announcement or ...
...With no Reservations/Customer relations phone line over the weekend, we tried phoning the Premier Inn we were staying at but they never answered and still today (Tuesday) have the same recorded message saying that they are experiencing a high volume of calls and to call back or try the website at which point the call ends....
https://forums.moneysavingexpert.com/discussion/6383545/premier-inn-website-charging-multiple-times-no-announcement-or-compensation