Business Communications Manager (BCM) 50/450 Solutions eBOOK
...What is BCM? Business Communications Manager (BCM) is a sophisticated, reliable integrated voice and data solution for enterprise branch ofices and small to medium-sized businesses (SMBs)....
http://www.ctiforum.com/factory/nortel/nn123954.pdf
Bachir Halimi - ctiforum.com
...Ken also led the com-pany to its first foray into the call cen-ter business by employing an advanced CTI application solution to a major customer in Ontario....
http://www.ctiforum.com/world/award/cat-b.pdf