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FeedItem | Object Reference for the Salesforce Platform | Salesforce ...
...When a feed item?s IsClosed field is set to true, some actions are blocked and others are blocked to most users. This table sets out the actions that are blocked when a feed item is closed....
https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feeditem.htm
Enable Case Feed Actions and Feed Items in Salesforce Classic
...Enabling Case Feed actions and feed items gives your users access to some standard actions they need when working with cases, such as Email and Change Status, and to feed items related to those actions....
https://help.salesforce.com/s/articleView?id=service.case_interaction_enabling.htm&language=en_US&type=5
Enable Create New Tasks on Posts | Salesforce Help
...From Setup, enter Feed Item in the Quick Find box, then select Feed Item Layouts. Click Edit next to Feed Item Layout. In the Feed Item Layout, click Quick Actions. For Salesforce Classic, select the Create New Task action and drag it to the Actions in the Publisher section....
https://help.salesforce.com/s/articleView?id=experience.collab_admin_feed_actions.htm&language=en_US&type=5
Chatter Feed Item Actions - Salesforce Stack Exchange
...What do you want the action "Escalate to case" to do? Currently, there are two actions that can performed from the context of a Feed Item. One is "Escalate to Case", which you mentioned in your question. The other is "Create New Task", which allows you to create a task off of a feed item....
https://salesforce.stackexchange.com/questions/143531/chatter-feed-item-actions
Define an Action Link and Post with a Feed Element
...In this example, the new feed item includes only text, but it could include other capabilities such as a file attachment, a poll, or even action links. Just like radio buttons, action links must be nested in a group....
https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/connectapi_examples_define_post_action_link.htm
Chatter Quick Action Update Record + Post Feed Item
...This is a good example of how to create a custom quick action using Visualforce custom actions. You would then need to add your Visualforce custom action as a quick action using the steps mentioned here....
https://salesforce.stackexchange.com/questions/129944/chatter-quick-action-update-record-post-feed-item
Post Chatter Feed Using FeedItem in Flow - SalesforceCodex
...We can use Salesforce Flow to post chatter information on records, user statuses, or groups. This post will show how to post chatter feed using FeedItem in flow. We can use Post to Chatter Flow Action as well to send chatter notifications....
https://stories.salesforcecodex.com/2022/11/salesforce/post-chatter-feed-using-feeditem-in-flow/
Salesforce Case Interaction Setup Cheatsheet
...Enabling Case Feed actions and feed items gives your users access to some standard actions theyll need when working with cases such as Email and Change Status and to feed items related to those actions...
https://blog.bessereau.eu/autopost-salesforce-case-interaction-setup-cheatsheet/
Send activity feed notifications - Teams | Microsoft Learn
...Learn how to send and customize activity feed notifications in chat or team, types and use cases of notification cards, and about reversed activity type....
https://learn.microsoft.com/en-us/microsoftteams/platform/tabs/send-activity-feed-notification
Enable Case Feed Actions and Feed Items - what does it do?
...For example, if you enable Feed Tracking for leads, the system will post to Chatter when a Lead is created. You can also enable tracking for specific fields, such as Name, Email, Phone, etc., which will automatically post to the chatter feed when those fields are changed....
https://trailhead.salesforce.com/fr/trailblazer-community/feed/0D54S00000QMWEbSAP
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