Solved: BT Mail - login loop - BT Community
...Re: BT Mail - login loop If you delete your bookmark in the normal window and then use the link at the top of this forum to login and subsequently bookmark it, all will be fine in a normal window....
https://community.bt.com/t5/General-email-queries/BT-Mail-login-loop/td-p/2429062
Solved: Cannot access email - BT Community
...BTMail If you want to use an email app you will need to subscribe to BTPremium Email. See link about how to do that. BT Email products | Types of BT Emails | BT Help If you are presently using a web browser and can not log onto your email account using a web browser you will need to contact BT 0330.1234.150 and ask to speak to the BT Email Team....
https://community.bt.com/t5/General-email-queries/Cannot-access-email/td-p/2446109
Unable to sign into my BT email account
...Re: Unable to sign into my BT email account are you currently a BT broadband customer or if not do you pay BT for premium mail? if neither then you may only ne able to access your email using web mail via a browser If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side....
https://community.bt.com/t5/General-email-queries/Unable-to-sign-into-my-BT-email-account/td-p/2423895
Solved: Unable to get login screen - BT Community
...Is BT Email down? Hi all, I've just tried to log in to BT email this afternoon (9 Feb 2026) and all I get is a white screen with black text saying:- "The request is blocked.", followed by a long line of code. It's the same on both my computers, on one of which I use "Edge" browser, and on one of which I use "Chrome" browser....
https://community.bt.com/t5/General-email-queries/Unable-to-get-login-screen/td-p/2455117
BT Email Web Access : Unable to validate the infor ... - BT Community
...Re: Email Hi @Alison1004 You can access your BT email online at BT Email Web Login or you can use an email client like Samsung Mail, GoogleMail, etc. If you want to use an email program on your Android device, have a look at our BT Email server settings page for the details you need and steps to follow to set this up....
https://community.bt.com/t5/BT-Email-app/Logging-in-to-BT-Webmail-and-App/m-p/2463566
Solved: bmx_2xxx Error on webmail login - BT Community
...unfortunately it?s my main email account so anything that needs an email pin to log into I can?t use. when I connect via imap I get an access denied message, which is different to an incorrect password message if I put the wrong password in, so looks like some back end email server problem that didn?t get reset properly after the account ......
https://community.bt.com/t5/Webmail/bmx-2xxx-Error-on-webmail-login/td-p/2414474
Apple Mail app not working with BT email
...Are you a BT Broadband customer or are you paying for your email account via a BT Premium Email account? BT Email products | Types of BT Emails | BT Help If neither of these your email account will have been "downgraded" to BTMail Basic which can not be accessed using an email client/app. It can only be accessed using a web browser (web mail). If you are one of the above your problem was ......
https://community.bt.com/t5/General-email-queries/Apple-Mail-app-not-working-with-BT-email/td-p/2379590
BTInternet on iPhone and ipad - BT Community
...If you are a BT Broadband customer or paying for your email, what devices are you using to access the email account? How are you accessing the email account on those devices, is it with an email client/app and if so which one? Can you still send and receive emails when you log onto the account using a web browser....
https://community.bt.com/t5/General-email-queries/BTInternet-on-iPhone-and-ipad/td-p/2427342
Solved: Can?t load BT email on iphone - BT Community
...See Link BT Email products | Types of BT Emails | BT Help If you are one of the above, can you log onto and use your email account using a web browser using the following link. BTMail If you can it is probably a BTMail server problem that prevented you sending email and receiving emails....
https://community.bt.com/t5/General-email-queries/Can-t-load-BT-email-on-iphone/td-p/2386992
Solved: Remember Login - BT Community
...Many BT web mail users would agree , lots of forum threads and posts here have made little or no difference....
https://community.bt.com/t5/General-email-queries/Remember-Login/td-p/2357793